LF Distribution Holding

Sales Support Coordinator

US-CA-Los Angeles
Category
Sales
Division
LF Beauty

Specific Responsibilities

This role will provide sales support to the GM of Sales (West Coast) as well as her team (currently one other sales executive based in SF).

  • Maintain customer relationships through open communications and clear understanding of customer requirements.
  • Working with Customer Service to assist Sales Team with quotations and DDP calculations
  • Help to monitor timeline for new item development
  • Support New Customer Set up
  • Support New Item Set up
  • Support New Factory set up

 

This role will

  1. help the GM maintain office operations by managing email communications from customer and our internal sales & production teams. He/She will maintain supplies, equipment, picking-up and delivering items, perform organizational tasks, scheduling travel & appointments, handle administrative needs such as invoicing, expenses and record keeping.
  2. provide customer support for projects including the maintaining of timelines, managing samples between our offices and customers, project follow ups as required by the GM
  3. provide sales support for presentations (PPTs), sales samples set up, sales material organization and trade show/suite show set up and management
  4. Communicate directly with customers at a project follow up level for new product development and order management – able to understand and distribute/consolidate information from the Asia team and escalate if information/deliverables to customers are at risk

 

Skills and Requirements

Education and Experience

 

  • Bachelors degree
  • 1 to 3 years of experience in office administration, Sales Support/Customer Service
  • Outstanding communication skills and an ability to adjust communication needs to diverse cultures and styles (work extensively with Asia and European offices)
  • Proficiency in all of the Microsoft office software, skills in organizing events, calendars, and skills in Powerpoint would be especially helpful
  • Strong analytical/planning skills, displays business acumen along with advocacy skills
  • Displays a high energy level, high level of commitment and a desire to win
  • Contributes to team effort by accomplishing team initiatives as needed

 

Preferred Criteria

 

  • Excellent verbal and written communications skills with fluency in written and spoken English
  • Passion for Beauty and the Beauty Industry a definite plus
  • Must be dependable and reliable
  • Highly organized and ability to multi-task
  • Shows good judgement and critical thinking to understand and learn to prioritize issues and escalate issues when needed

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