LF Distribution Holding

  • Order Management Coordinator (1758)

    Work Location US-CA-Irvine
    Category
    Operations
  • Specific Responsibilities

    LF Products – Demand Planner/Order Mgt

     

    Role &  Responsibilities:

    •    Responsible for ensuring the Daily Order Drops for e-Commerce & Supply Chain businesses
    •    Required time management ensure all orders are dropped and meet SLA’s with 3PL
    •    Responsible for daily allocations and order drops to 3PL’s
    •    Set up new items and make amendments to item descriptions, dimensions and price as required in ERP system
    •    Check customer portals daily to recover or acknowledge POs or advise customers of backorders or address order routing
    •    Enter any manual order requests we receive by email or other departments for samples/ sales
    •    Assist Planner/ OM Manager when needed to raise/ amend production Purchase Orders
    •    Review ship dates (on time and for compliance) and confirm ship dates to customers as required
    •    Providing tracking #s when necessary & track PO’s / shipments.
    •    Key contact in communicating with carriers to update addresses and phone numbers for shipments
    •    Communicate with 3PL’s as and when necessary regarding SCAC codes
    •    Responsible for addressing EDI issues with EDI team to ensure systems and orders are processing correctly
    •    Work with EDI team to complete EDI testing for new customers and process improvements within OM solutions

     

    Inventory
    •    Develop with OM and Sales team a strategy for allocation and advise management if strategy needs to change to cover all customers and increase available allocation
    •    Responsible for Transfers and Work orders
    •    Input inbound shipments to Wayfair/ Castlegate portal to allow appointments for containers
    •    Matching 3PL to BlueCherry inventory and advising OOM when discrepancies are noted
    •    Maintain in/out log of returns for each warehouse location- detailing rebox, destroy status etc.
    •    Responsible to Cycle count reporting with 3PL & compare to Blue Cherry Inventory to 3PL inventory, identifying discrepancies, for year-end audits/ inventory.

     

    Reporting
    •    Generate Daily Sales Snap Shot report and distribute to necessary personnel
    •    Responsible to advise management of daily drop totals
    •    Inventory Daily Allocation report

     

    Misc
    •    Follow up on spare parts request from customers with the customer service team
    •    Follow up on returned orders with the customer service team
    •    Create claims with carriers for lost/ damaged packages
    •    Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.

    Skills and Requirements

    Job requirements

    • Must be detailed oriented 
    • Strong problem solving skills and analytical skills with a demonstrated ability to handle multiple projects concurrently.
    • Great communication skills.
    • Ability to work in a multi country team environment and communicate with multiple levels within a large organization
    • Strong Excel skills.

     

     

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