LF Distribution Holding

  • Logistics Clerk Temp

    Work Location US-NY-New York
    Supply and Demand Chain Solutions (SCS2)
  • Specific Responsibilities

    This role will provide superior customer service to import customers and their respective DCs. Work with LF Asia office teams to track air/ocean import shipments, communicate with Customs Broker, 3PLs, Customer and eventually handle delivery of all inbound orders to respective DC locations.

    • Assist imports’ process by acting as the central point of contact between the LF Sourcing Ops, customer and logistics’ service providers.
    • Track/Manage/Update air/ocean import shipment information using master tracking chart. Communicate with customs broker regarding shipment details and problem resolution.
    • Communicate with carriers to verify inbound arrival information.
    • Update and forward customer shipment tracking reports as required by customers’ Standard Operating Procedures (SOP’s).
    • Arrange trucking to customer’s warehouses as required by SOP’s.
    • Communicate with freight locations to verify shipment availability.
    • Identify and resolve issues causing delays in air/ocean cargo movement.
    • Create and forward back up documentation for accounts payable process.  
    • Review and notate shipment file number for import docs.   Review and Approve Logistics’ invoices for payment by accounting department.        

    Work Activity Allocation

    Customer Service               20%

    Operations – Technical     40%

    Operations - Clerical          40%

    Working Relationships

    Most Frequent Contacts
    Nature or Purpose
    Customers’ DCs
    Service including shipment tracking and procedure questions
    Asia Team
    Shipment information and communications
    Accounting department
    Invoice payment and file settlement questions
    Shipment pick up and delivery instructions
    Shipment arrival and availability information
    Shipment availability information

    Skills and Requirements

    • knowledge of international shipping procedures
    • knowledge of airport practices and procedures
    • Basic math abilities
    • Basic PC skills


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