To provide superior customer service to ocean import customers. To process ocean import shipments using the iLogisys system and facilitate ocean cargo movement.
In order of importance, list the essential duties which make up the regular assignment. This should include all the duties that are performed. Use specific action verbs, such as “file”, “compile”, “operate”, etc.; avoid “prepare”, “handle”, and “assist”. State the frequency; i.e., daily, weekly, monthly, annually, and occasionally.
WORK ACTIVITY ALLOCATION
Operations – Technical
Operations - Clerical
Most Frequent Contacts
Nature or Purpose
Service including shipment tracking and procedure questions
Manager – Ocean Import Supervisor
Procedure & direction questions
Invoice payment and file settlement questions
Shipment arrival and availability information
Shipment information and communications